Services
Developing the Human Side of Performance
Redpoint provides evidence-based training, coaching, consulting, and speaking designed to strengthen the human capabilities that support safe, effective performance in high-risk work.
Human Factors
Develop the non-technical skills that help individuals and teams make better decisions, communicate effectively, and coordinate performance in complex, high-pressure environments.
Situational Awareness & Decision Making
Build and maintain situational awareness, recognize critical cues, manage cognitive load, and strengthen decision-making and critical thinking while mitigating cognitive bias.
Teamwork & Leadership
Develop the behaviours that drive high-performing teams: effective coordination, mutual support, adaptability, psychological safety, and adaptive leadership under pressure.
Communication
Strengthen the communication skills that keep teams aligned: exchanging critical information, closing communication loops, speaking up, and maintaining shared understanding.
Human Performance & Error
Understand how stress, fatigue, workload, and cognitive limitations shape performance, and develop practical strategies to manage risk, mitigate error, and improve reliability.
Mental Performance & Mindset
Develop the mental skills that help frontline professionals perform under pressure, navigate adversity, continue developing, and sustain effective performance throughout the demands of high-risk work.
Mindset
& Development
Build the mindset and skills to learn, grow, use feedback, and continually improve performance.
Stress Management
Develop practical strategies to manage stress, maintain focus, and perform effectively under pressure.
Recovery
Manage fatigue, sleep, shift work, and fuelling to restore capacity and support performance.
Resilience
& Sustainability
Build the capacity to navigate adversity, adapt to challenges, and sustain performance over time.
Operational Safety
Develop practical, trauma-informed skills to recognize and reduce operational risk, build safer and more effective interactions, navigate conflict, and respond effectively to escalating situations.
Build Practical Skills In:
- Risk Assessment & Management
- Situational Awareness
- Navigating Conflict & De-escalation
- Trauma-Informed Practice
- Personal & Team Safety Strategies
- Violence Prevention & Response
FEATURED TRAINING:
Responding to Violence
A one-day, in-person course equipping frontline professionals with practical, trauma-informed skills to recognize risk, navigate and de-escalate conflict, reduce the likelihood of violence, and respond safely when necessary.