Human Factors
- Human Factors
Enabling High Performance Teams
Non-technical skills (NTS) are cognitive, social, and interpersonal abilities that support technical performance. Training NTS, also known as crew resource management, provides numerous benefits including: improved communication, enhanced leadership, and better team cohesion. We help teams gain insight into how to use and adapt NTS to influence performance.
Our experienced instructors will lead you through a robust conceptual framework and share a wide array of practical tools to ensure your team has everything they need to perform at their best.
Redpoint NTS Course
Redpoint NTS is a one day in person human factors training program. The course will help you navigate the following non-technical domains
Stress and Fatigue management
Understand how impacts of unmitigated stress and fatigue on performance. Develop practical stress management and resilience strategies that can be utilized in high-pressure environments.
Situational awareness
Enhance ability to detect, analyze, and predict changing conditions to improve decision-making and safety. Discuss the limitations of situational awareness and explore methods to strengthen it on both an individual and team level.
Decision making
Explore models for safer decision-making, tools for error reduction in high cognitive load settings, examine cognitive biases and their influence on decisions.
Communication
Develop strategies to improve clarity, reduce misunderstandings, and strengthen team communication. Identify common sources of communication errors and barriers in high-stakes environments.
Teamwork
Reinforce development of shared mental modals across teams, improve collaboration and coordination and drive performance in teams.
Leadership
Build leadership skills to guide and support your team effectively. Discuss self-reflection, emotional intelligence, authority gradients, leadership styles. Learn how to safeguard task and mission planning, and on scene management techniques.